Doxbay Refund Policy               


REFUND POLICY

 

DoxBay Events

 

Refunds can be processed up to 30 days before event's start date. No refund will be processed after that.

To raise a refund request, please send an e-mail to info@doxbay.com with your ticket ID and event name in the subject line and our team will be happy to assist within a reasonable timeframe(normally 2-3 days). As far as possible refunds will be transfered through the original mode of payment, but if the original route fails the team shall try alternate transfer methods.

If the event you have registered for is cancelled, rescheduled or has changed location, all intimations regarding the refund from the event organizations shall be communicated within a reasonable time.

DoxBay may assist in mediating any dispute but has no financial or legal liability to provide the refund.

DoxBay Courses

No refund will be processed on subscribing to any courses on the DoxBay portal.

 

Other Organizer's Events

DoxBay also acts as a payment intermediary to the event organiser and will assist in the cancellation and refund process, as and where required.

Refunds can be processed up to 30 days before event's start date. However, it's at the respective event organizer's discretion to accept or reject the refund request. No refund will be processed once the event has started.

To raise a refund request, please send an e-mail to info@doxbay.com with your ticket ID and event name in the subject line and our team will be happy to assist within a reasonable timeframe(normally 2-3 days). As far as possible refunds will be transfered through the original mode of payment, but if the original route fails the team shall try alternate transfer methods.

If the event you have registered for is cancelled, rescheduled or has changed location, all intimations regarding the refund from the event organizations shall be communicated within a reasonable time.

DoxBay may assist in mediating any dispute but has no financial or legal liability to provide the refund.

Doxbay